Shipping Policy
We provide free shipping worldwide. Free shipping are availabel for orders over $100. Your package will be shipped by DHL/UPS/Fedex/EMS.
Shipping Times
Please note that the shipping time does not include the processing time for packaging up and creating orders. Once your order is placed, We will confirm your order details with you via email, and then we‘ll begin making your cloth. Processing times can be between 0-10 working days.
For most regions including the United States, Canada, and Europe, the shipping time is typically 7-15 days.
Payment Methods
We offer online payments via PayPal and credit/debit cards. We do not store any of your bank card information, and the entire payment process is encrypted with SSL to ensure security.
Payment Issues
If you are unable to complete the payment, you can check here:
- Incorrect card information: Please check that the bank card number, expiration date and CVV or CVC number you entered are correct.
- Expired bank card: If you are using a lost or expired bank card, please try to pay with another card.
- Insufficient balance: Please check whether your bank card balance is sufficient.
- Credit limit exceeded: The cardholder has spent more than their allowed credit limit, You may need to increase your credit limit to continue making payments.
- Prepaid or gift cards: We only support some prepaid cards and gift cards. If you can’t pay with such a card, please try another one.
- Transaction rejected by bank: Since sex dolls are expensive, the transaction may be considered a high-risk transaction by the bank. You can contact the bank to authorize this transaction.
- 3D secure authentication: Sometimes, banks may verify fingerprints, SMS verification codes, pin codes or faceID to confirm the legitimacy of transactions.